John and Cindy Farrell were a breath of fresh air to work with in the sale of our home. We interviewed several realtors, each one making us feel more anxious than the one before. We knew exactly what we needed: a representative to "lower the flame" on our stress level, to price the home fairly, and to sell it promptly. John and Cindy exceeded our expectations, and we can't say enough about their professionalism and sensitivity. They have a calming presence. They showed great respect for us and our property, and they had our house under contract within three weeks. What more can I say? They are by far the best realtors we have encountered in twelve different real estate transactions.–Lynn Welbourn, Wenham, MA
John represented the seller in a home we purchased in Gloucester. John did an excellent job for the other side, and negotiated for them an excellent price. He is professional, responsive and knows the business well. Subsequent to the transaction I have used his assistance on some other appraisal and real estate services. I can heartily recommend John to you,he will do fine work for you. –Jim & Lisa Micali, Boston
We had a hard time deciding to list our home. It's a discretionary, empty-nest move in a difficult market period, so we interviewed four realtors in our search for consensus and trust. John and Cindy were different from the others. They helped us with no pressure, calm guidance, clear process, complete disclosure, and sensitivity to our ambiguity. We felt they would help us keep our cool, do the right things to prepare the house, and be accessible when we had questions. As it turned out, the whole process went just as they expected, from listing to showing to contract and closing. The timing and pricing were very close to their target. Even though they are busy with many clients (also a measure of their success), they were responsive to all parties in our transaction. This was a smooth and pleasant sale. Now that we're looking for our retirement home, we're in their hands as cash buyers, very happily. –Dave Welbourn
I was John's very first customer when he started as an agent! He endeared himself to me because he was so honest and so good about answering every question I had, no matter how big or small. He'll be diplomatic, but he won't tell you something that isn't true just to make you feel good. In that way I feel he has always helped me buy and sell realistically. Real estate tends to be thought of as just a transaction. I think there's a relationship component to it as well. I'm a person who feels most comfortable having "my team." I've used the same mortgage person and attorney for every property I've purchased or sold, along with John as a realtor. I just feel more confident that way. Good luck! –Susan Major, Salem
We have had years of dealing with both John and his wife, Cindy in all matters real estate, and couldn't be happier or more comfortable recommending someone. They are both incredibly knowledgable about the area and conditions in the market, and are extremely invested in finding the right match for local properties. They worked really hard to find the right spot for us 14 years ago, though funny enough we ended up buying the first property John had showed us, after a long and thorough search of several towns around. I really believe that he knew what would suit us both personally and financially, even if we didn't!! We're still here enjoying it every day. John also has handled several transactions for Bob through his former company, relocating new employees and selling parcels of land they no longer needed. He did a great job and brought all to closing in a timely and professional way.That's probably more than you wanted to know, but you did ask! I wish you lots of luck with your search, and hope that you have as pleasant and productive a time as we did with John & Cindy Farrell.–Sara Peckham, Wenham, MA
